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Service Features

Servala services are fully managed and share a common set of operational features. This section documents how these cross-cutting features work, independent of the specific service. For the list of available services, see the Service Catalog.

Managed operations

All Servala services are fully managed. This means:

  • Provisioning: instances are deployed and configured automatically
  • Monitoring: services are monitored for availability and performance (see Monitoring)
  • Updates: patches and minor version updates are applied as part of the service (see Maintenance & Upgrades)
  • Backups: automated backups are configured where applicable (see Backups & Restore)

Connection credentials

After provisioning, connection credentials are available on the instance detail page in the portal. Credentials typically include:

  • Hostname / endpoint
  • Port
  • Username
  • Password

Compute plans

Services can be provisioned with different compute plans that define the CPU and memory allocation. See Compute Plans & SLAs for details.

Feature topics

  • Backups & Restore: how automated backups and recovery work
  • Monitoring: metrics and alerting on your instances
  • Maintenance & Upgrades: how updates, patches, version upgrades, and maintenance windows work
  • Scaling: adjusting compute, storage, and replicas
  • Network Access: access modes for TCP services (shared gateway or dedicated load balancer)
  • Custom Domains: point your own domain at an HTTP(S) service instead of the managed subdomain
  • Logs: accessing service instance logs
  • Security: encryption and access isolation
  • Service Levels: SLAs, availability guarantees, and reporting