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View Logs

Servala provides access to the logs of your service instances for troubleshooting and monitoring.

Access instance logs

  1. Navigate to the instance detail page.
  2. Expand the Technical Details accordion.
  3. In the Pods table, find the pod you want to see logs for and click the log viewer button in the Actions column.

If the service runs multiple containers in a pod, the log viewer lets you choose which container to show logs for.

The Technical Details accordion also shows CPU, memory, and disk usage for the instance. See Monitor an Instance for details.

Download logs

For offline analysis or sharing with support:

  1. Navigate to the instance logs view.
  2. Click Download All Logs.
  3. The logs will be exported as a file you can save locally.

What's in the logs

The logs show output from the Kubernetes pods running your service. Depending on the service, you may see:

  • Service startup and shutdown events
  • Connection attempts and errors
  • Query or request logs (if enabled by the service)
  • Health check results
  • Replication and backup status

Troubleshooting with logs

Common things to look for:

  • Connection refused errors: the service may still be starting up or may have run out of resources
  • Authentication failures: check that your application is using the correct credentials from the instance detail page
  • Out of memory errors: consider upgrading to a larger compute plan

If you need help interpreting logs, contact support through the Support section in the portal.